The nature of our work means that at times we are given access to confidential client information.

We respect your privacy and the confidential nature of the information you share with us. We appreciate that our ability to work together successfully depends on trust and your confidence that we will keep all such information confidential. So we do.

We typically sign mutual confidentiality agreements with our clients to confirm that their proprietary plans, strategies and business information are protected.

We process your personal data under the following lawful bases:

• When it is Necessary for a Contract e.g. to enable you to purchase products and services from us
• Under our Legitimate Interests e.g. to enable us to provide you with information about our products and services prior to entering into a contract
• With your Consent e.g. when you ask to join our mailing list

If you get in touch with us via the contact form on the website, we may save the details you share with us on our database. This way, if you get in touch with you in future we can refer to our previous conversations. We will not contact you or share your details without asking for your consent first. We use Microsoft to manage our email systems. We keep your personal data for no longer than 6 years after we have had the last contact, before deleting it from our systems.

If you subscribe to our mailing list you will automatically be subscribed to receive email updates.

We use Mailchimp to manage our email marketing. Mailchimp store data in the US although they comply with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework. They do share data with third parties. See Mailchimp’s privacy policy.

If you choose to participate in any of our surveys, then your data will be processed by Survey Monkey. Survey Monkey stores data in the US and is certified under the EU-US Privacy Shield. See Survey Monkey’s privacy policy.

This website is hosted by ysh.co.uk.

We use Google Analytics (GA) to track site user interaction. We have GA code installed on our site which creates one or more text files on your computer (called a “cookie”). The cookies contain an ID number which is used to uniquely identify your browser and track each site you visit that has GA enabled.

We use this data to determine the number of people using our site and to better understand how they find and use our web pages. With this information we can continually improve the information that we provide on our site and the processes for actions such as contacting us. We can also use it to increase the number of new people finding our site.

Google analytics stores the following data:

• Time of visit, pages visited, and time spent on each page of the webpages
• Interactions with site-specific widgets
• Referring site details (such as the URL a user came through to arrive at this site)
• Type of web browser
• Type of operating system (OS)
• Flash version, JavaScript support, screen resolution, and screen color processing ability
• Network location and IP address
• Document downloads
• Clicks on links leading to external websites
• Errors when users fill out forms
• Clicks on videos
• Scroll depth

Google also collects information about you from its Doubleclick tracking and profiling service, from ad-supported apps on your Android or iOS device, from your YouTube and Gmail activity and from your Google account. This data is put together and used to make inferences about your age, gender, interests, hobbies, shopping habits and living circumstances.

More about Google Analytics

If you already have GA cookies, they will be updated with the latest information about your visit to the site.

As we cannot access any personal data about you ourselves, we are not the Data Controller for your Google Analytics or Doubleclick profile data. You would need to contact Google directly for this information.

You have the right to object to this tracking and to stop it happening.

How do I prevent being tracked by Google Analytics?

If you are uncomfortable with this tracking, you can take one or more of the following actions:

• Click Decline in the Pop-Up box that appears on this website
• Use a tracking-blocker, such as Privacy Badger
• Clear cookies after every browsing session
• Install the Google Analytics opt-out extension

See Google’s privacy policy.

 

You can find out more about disabling cookies from the About Cookies website which offers guidance for all modern browsers.

External links are clickable text / banner / image links to other websites, similar to; BBC.co.uk or twitter.

Although we aim to only include quality, safe and relevant external links, we do advise you to be cautious when clicking any external web links mentioned on our website.

When you use social media (e.g. LinkedIn, Instagram, Twitter, Facebook or YouTube) through our social media icons and links, you should be clear that we hold no personal data on your use and that therefore you are adhering to their privacy policies and not ours.

As an individual whose personal data is processed by new-frontiers.co.uk you have the following rights:

• The right to be informed – which is what this privacy notice is for
• The right to access the data we hold about you
• The right to erasure (in some circumstances)
• The right of data portability
• The right to have your data rectified if its inaccurate
• The right to have your data restricted or blocked from processing

Please use our Contact form if you wish to exercise any of these rights.

You also have the right to object to our processing of your personal data for direct marketing (either use the ‘unsubscribe’ button on our emails or contact us directly) and where we process it for our Legitimate Interests.

Please use our Contact form if you wish to exercise this right.