Improving business performance through behavioural change

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New Frontiers is a specialist in behavioural change, helping firms develop and sustain high performing people at work

What is a high performing workforce? One that combines innovation, adaptability and engagement to achieve great results. High performance comes from having skilled and motivated staff, working smoothly towards achieving clear goals.

We work to support our clients in developing high performing organisations by changing peoples' behaviours. We enable them to increase their impact and value at work and significantly grow the contribution they make to their employer's business results.

To achieve the results our clients expect we work with a range of evidence-based and proven models, tools and techniques applying only those that are appropriate for the specific task. We use them to create and deliver workshops, coaching, 360 feedback, competency profiles, psychometric assessments, training needs analysis, development logs, career development, performance management and impact assessments.

It is the breadth and depth of our knowledge and our sensitivity and respect for individuals that makes us uniquely effective at delivering long-lasting behavioural change for and with our clients.

New Frontiers makes behavioural change REAL

  • Relevant - to meet the changing needs of both employers and their employees
  • Engaging - building passion and commitment
  • Accountable - ensuring that individuals accept personal responsibility for their actions
  • Long-lasting - helping people make new behaviours part of their lives

Value

Our clients say they value what we do because;

  • Their distinctive business and strategic goals are met
  • Our programmes improve their financial performance
  • Projects are based on a solid understanding of their needs
  • People are supported through behavioural change in the short, medium and long term
  • We deliver value
  • Productivity is improved because people's skills and motivations (Talents and Passions) are linked to corporate objectives
  • We are experienced professionals who understand the real world of work
  • We always measure what we do. Results are fed back and the implications assessed and acted upon
  • Of our passion and commitment; helping all business professionals increase their contribution to their employer's success
  • We are supportive, responsive, challenging and sensitive to their situation

Susan Scott

Susan is an experienced organisational development consultant and business psychologist operating in all aspects of coaching, people development and change management.

She specialises in helping people develop the key interpersonal skills that improve business interactions and drive businesses forward by making them more people and customer focused. She has worked with companies both in the USA and Europe and has extensive experience of bridging cultural differences and achieving effective management styles.

Susan has over 20 years experience and a unique knowledge set gained by working with leading edge companies in both the private and public sectors. Clients include; Group 4 Securicor, Ordnance Survey, Combined Insurance, British Library, British Standards Institute, Serco Business Services and ESRI.

She has an MSc in Organisational Psychology from the University of London, specialising in organisational behaviour; a Diploma in Business and Performance Coaching and is a member of the Chartered Institute of Personnel and Development and a member of the Association of Business Psychologists.

Prior to launching New Frontiers, Susan worked in training, development and coaching for several firms and as a Learning and Development Manager for Ealing Borough Council.

John Schonegevel

John is an experienced behavioural change agent and people development specialist. He specialises in performance improvement and customer focused change management combining his extensive strategic, process and behavioural change skills to ensure clients achieve results.

Projects typically involve him in measurably increasing the direct business value that individuals and teams make to corporate results. This is achieved by developing innovative solutions to tough problems and building team members' capabilities to execute on these solutions.

John is passionate about helping others to succeed and is skilled at building powerful working relationships within organisations to ensure that programmes and projects deliver.

He specialises in the behavioural aspects of change within organisations. He has developed his skills to understand people both as individuals and through the way their conversations help or hinder successful change, programmes and projects. By encouraging people to reflect, to experiment and take responsibility for their actions, he finds that they become more engaged, enthused and effective, so increasing the contribution they make to corporate results.

John has worked with varied organisations across the USA, Europe and Southern Africa and brings an extensive knowledge of implementing best-practice across cultures to all his projects. Clients include; Alliance & Leicester, Lloyds TSB, Group 4 Securicor, Combined Insurance, Ordnance Survey, OLM Group, Wayside Audi, British Legion, Clearwater Technology, Al-Habtoor Group, Sun Microsystems, Star and Kyak Systems.

His experience includes working on major multi-million pound programmes involving technical staff, business managers and senior executives. He is comfortable communicating with people from all disciplines and specialisations within firms.

John graduated with a BSc in Zoology from Kings College London. He has a Diploma in Management Studies and a Diploma in Marketing. He is a Member of the Chartered Institute of Marketing and of the European Mentoring and Coaching Council. He has recently completed the first year of a Masters in Executive Coaching programme at Ashridge.

Prior business experience includes six years as a Board Director of Frontline Distribution (Computer 2000) with responsibility for IT, HR and commercial operations. John has also held line management positions within several software developers including Informix and Infinium Software and with 3i PLC and Marketing Solutions.

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