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The
critical differentiating factor between companies is how effective
they are at recruiting, developing, motivating and retaining people.
The Four Stages™ provides a highly effective model, strategy,
set of competencies and processes for helping companies develop
and motivate their employees. It is based on the understanding
that in today’s market, performance and contribution are more
important than job titles and career ladders.
Employees need to understand how they fit into the organization,
how they can contribute and be valued. Organisations want and
need high performing employees who contribute in greater, more
meaningful ways.
The Four Stages™ of Contribution Model, based on research pioneered
by former Harvard Business School professors Gene Dalton and Paul
Thompson, makes clear what high performers actually do and the
contribution they make. This model identifies the areas or “stages”
where employees contribute and describes what high performance
is in each stage:
Based
on more than 20 years of research, the Four Stages of Contribution
is a proven framework for performance management and development.
It presents a clear and effective way of thinking about employment,
development, and contribution.
The Four Stages:
- Provides
a clear and common language to discuss individual and organizational
needs and responsibilities
- Describes
what high-performing contribution is over the course of employment
- Provides
a new paradigm of how people develop, grow, and contribute in
organisations
- Enables
organisational HR practices to get the right people in the right
jobs doing the right things
- Provides
a strategic framework for developmental needs and performance
improvement
The
Four Stages of Contribution explains how careers do not proceed
in a straight line. Instead, careers develop in distinct stages,
each different from the other and each requiring different activities,
skills, and interaction. Success in a given role or stage requires
specific behaviours.
Movement from one stage to another is a complex and often difficult
transition. It requires a renegotiation of expectations and relationships
with others and a significant internal shift within an individual.
This renegotiation is called a “Novation.”
Most employees transition from contributing dependently to contributing
independently as an “expert.” However by far the greatest need
facing firms is to get more staff to contribute through others.
To leverage their work by contributing as a coach, informal mentor,
idea leader, or manager.
The final critical area of contribution is provided by those trusted
to lead the strategic direction of organisations; who contribute
strategically.
Each stage of contribution is needed; however, it is the Stage
3 and 4 contributors who drive their companies’ competitive advantage
and innovation.
STAGE 1: CONTRIBUTING DEPENDENTLY
- Willingly
accepts supervision and direction
- Demonstrates
success on a portion of a larger project or task
- Masters
basic and routine tasks
- Shows
“directed” creativity and initiative
- Performs
well under time and budget pressure
- Learns
how “we” do things
STAGE
2: CONTRIBUTING INDEPENDENTLY
- Relies
less on supervision; works independently and produces significant
results
- Assumes
responsibility for definable projects
- Increases
in technical expertise and ability
- Develops
credibility and a reputation
- Builds
a strong internal network of relationships
STAGE
3: CONTRIBUTING THROUGH OTHERS
- Increases
in technical breadth
- Develops
broad business perspective
- Stimulates
others through ideas and knowledge
- Involved
as a manager, mentor, or idea leader in developing others
- Represents
the organization effectively to clients and external groups
- Builds
a strong internal and external network
STAGE
4: CONTRIBUTING STRATEGICALLY
- Provides
direction to the organization
- Defines/drives
critical business opportunities and needs
- Exercises
power responsibly
- Obtains
essential resources
- Sponsors
promising individuals to prepare them for leadership roles
- Represents
the organization on critical strategic issues
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